{"xsrfToken":"0a268b96e730cf414ad1b17a0ef4679c8b16817d_lout","branding":{"id":"13","key":"bhs","name":"BlackHills","portalBaseUrl":"/servicedesk/customer/portal/13"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1b8c26f5-400b-4d5c-b494-02a498e94669/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNmY2NDgyOS1kYzg2LTQwNmUtYTc5Ny03NDYyZTI0ZmMxOTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFiOGMyNmY1LTQwMGItNGQ1Yy1iNDk0LTAyYTQ5OGU5NDY2OSI6WyJyZWFkIl19LCJleHAiOjE3NDM2OTIxNzIsIm5iZiI6MTc0MzY5MTU3Mn0.fc45FLF-1NzEJw_S4xtGXkUAC12dHXQu5rTUvXJD_AU&client=e6f64829-dc86-406e-a797-7462e24fc196&mode=fit","logoId":"1b8c26f5-400b-4d5c-b494-02a498e94669","isLogoAvailable":true,"helpCenterTitle":"Welcome to the DRG Help Center","sharedPortalName":"Help Center","userInitialAnnouncementMessageWiki":"<p>For support with DRG Software (including our TreeKeeper and RowKeeper products) choose DRG IT Support below.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the DRG Help Center","sharedPortalName":"Help Center","announcementMessage":"For support with DRG Software (including our TreeKeeper and RowKeeper products) choose DRG IT Support below.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#a4c988","helpCenterTitleColor":"#333333","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"13","key":"bhs","projectId":10071,"serviceDeskId":13,"name":"BlackHills","description":"<p>Welcome! You can raise a request for BlackHills using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/13","reqTypes":[{"id":"127","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10569,"iconUrl":"https://daveyresourcegroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10569","groups":[24],"key":""},{"id":"129","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10565,"iconUrl":"https://daveyresourcegroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10565","groups":[24],"key":""},{"id":"130","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10555,"iconUrl":"https://daveyresourcegroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10555","groups":[24],"key":""},{"id":"131","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10559,"iconUrl":"https://daveyresourcegroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10559","groups":[24],"key":""},{"id":"124","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10540,"iconUrl":"https://daveyresourcegroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[24],"key":""},{"id":"128","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10547,"iconUrl":"https://daveyresourcegroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[],"key":""}],"reqGroups":[{"id":24,"name":"General"}],"orderMapping":{"24":[124,127,129,130,131]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"80b84a10-7af0-3167-9845-c8de12818b5c","appLinkName":"","appLinkUrl":"","spaceKey":"BHS","spaceName":"BlackHills","spaceUrl":"","isServer":false},"labels":[],"projectKey":"BHE","serviceDeskId":13,"kbLinkDomainURLs":["https://daveyresourcegroup.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":13,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BHE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNmY2NDgyOS1kYzg2LTQwNmUtYTc5Ny03NDYyZTI0ZmMxOTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA3MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDM2OTI3NzIsIm5iZiI6MTc0MzY5MTU3Mn0.CLCBjmg2AHFl7DBwNAoSepx5ikwyZ1ZruH1_Q9-PTdI","targetCollection":"upload-project-10071","endpointUrl":"https://api.media.atlassian.com","clientId":"e6f64829-dc86-406e-a797-7462e24fc196","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":131,"projectId":10071,"form":{"name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","intro":"<p>See a place where we can do better? We're all ears.</p>","instructions":"","icon":10559,"iconUrl":"https://daveyresourcegroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10559","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Provide as much detail as possible about the improvement you're suggesting","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/13/create/131","requestValidateBaseUrl":"/servicedesk/customer/portal/13/validate/131","calendarParams":{"firstDay":0,"date":"2025-04-03T10:46:12-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"80b84a10-7af0-3167-9845-c8de12818b5c","appLinkName":"","appLinkUrl":"","spaceKey":"BHS","spaceName":"BlackHills","spaceUrl":"","isServer":false},"labels":[],"projectKey":"BHE","serviceDeskId":13,"kbLinkDomainURLs":["https://daveyresourcegroup.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNmY2NDgyOS1kYzg2LTQwNmUtYTc5Ny03NDYyZTI0ZmMxOTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA3MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDM2OTI3NzIsIm5iZiI6MTc0MzY5MTU3Mn0.CLCBjmg2AHFl7DBwNAoSepx5ikwyZ1ZruH1_Q9-PTdI","targetCollection":"upload-project-10071","endpointUrl":"https://api.media.atlassian.com","clientId":"e6f64829-dc86-406e-a797-7462e24fc196","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}