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changes.mady.by.user Dan Bandzak

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changes.mady.by.user Gavin Hysing

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titleWhy does a Layer Card have a red triangle next its name and is not rendering on the map?

A red triangle with an exclamation point may indicate something is wrong with the layer. Please contact support. 

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Mobile Devices

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titleWhy is TreeKeeper having trouble loading on my mobile device?

Due to the newer map technology, older devices and operating systems may experience loading issues.

We recommend setting any layers you will rarely use to “Inactive”. This should help to free up processing power for the layers you need. For more information, see Setting Layers to Inactive from our Support Portal documentation.