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Inaccuracies while

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connecting to the Internet via Wi-Fi

At times while working with TreeKeeper out in the field, you may have

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a non-mobile device using an available Wi-Fi

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signal (via mobile hotspot or otherwise) for your Internet connection. We strongly discourage

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relying on Wi-Fi

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for your Internet connection while in the field as this can cause inconsistencies with the locational data being used to track

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your current location. This is due to a number of reasons including

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different devices

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relying on different technologies

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/services such as using

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an estimated location

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based on your IP address

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(which could be anywhere from a few to hundreds of miles away from your actual location).

As such we recommend that when choosing a device to be used for TreeKeeper work out in the field that has access to Cellular Data.

Turning off Wi-Fi Connections:

IOS Devices

Android Devices

  • From a Home Screen on your IOS Device navigate to the Settings > Wi-Fi

  • Tap the Wi-Fi switch to turn it off if it is turned on

  • It might be good to turn off Bluetooth as well to avoid connecting to nearby Bluetooth Devices

  • Similarly, Go to a Home Screen and navigate to Settings > Bluetooth and toggle the Bluetooth switch off if it is turned on.

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From a Home Screen got to the Settings app and navigate to Network and Internet > Internet

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Here you should see the Wi-Fi toggle switch, tap it so that it turns grey and this will tell you that Wi-Fi is turned off

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For using TreeKeeper out in the field, we recommend choosing a mobile device with Cellular connectivity (via a carrier having the best coverage in your area). Keep in mind that location accuracy, no matter what device is capturing the GPS signal, requires a pretty clear view of the southern sky for best performance. While using a mobile device connected to the Internet via cellular connection, it is recommended to leave Wi-Fi turned on which will accentuate location identification accuracy.

General location inaccuracy

Making sure Precise Location is enabled for the browser you’re using on your mobile device is an important step in improving location accuracy while using TreeKeeper.

Apple devices

  1. Settings > Privacy & Security > Location Services

  2. Scroll down and find the browser you use to access TreeKeeper

  3. Toggle Precise Location on

More information for Apple devices can be found here: https://support.apple.com/en-us/HT207092

Android devices

  1. Touch and hold on the icon of the app you use to access TreeKeeper

  2. Tap on the App info icon 🛈

  3. Permissions > Location

  4. Make sure location is enabled and Use Precise Location is on

More information for Android devices can be found here: https://support.google.com/accounts/answer/6179507?hl=en&ref_topic=7189122#