At times, the Follow Me or Center Me buttons, often called Location Services, may be disabled and shown as a greyed-out button.
In most cases, this is because we have disabled the location on the device. Please see the steps below to re-enable it:
For PC users:
In the URL bar, location the site settings button.
Enable the location option.
Reload the website.
For Apple iOS users:
Enable Location Services under Settings > Privacy & Security > Location Services.
More information: https://support.apple.com/en-us/HT203033
For iOS Safari users:
While viewing TreeKeeper in Safari, select the “aA” icon in the Address Bar.
Select “Website Settings”
Scroll down and select “Location”
Set Location to “Allow”
Select Done.
For Android users:
Directions may vary depending on device model. Please see below:
More information: https://support.google.com/accounts/answer/3467281?hl=en
Having trouble with the accuracy of your location?
Please see: Location Inaccuracies While Using TreeKeeper on a Mobile Device