Work Comments

Owned by Alex Foreman
Last updated: Sept 01, 2021 by Alexander Kinzer
3 min read

Work Record Comments can be added to a work record as a way to communicate details of the work to three groups: Users, Contractors, and Guests. When creating or editing a work record the user can add a comment and select which group it is to be shared with and also assign the comment tags to denote the reason for the comment. The default tags are Pre and Post work.

The following features are available for Work Record Comments:

  • Tags

    • These allow users to tag their comments to note what the comment is in reference to.

    • Default Tags are Pre and Post Work Comment

    • More Tags can be added through the Administration Center.

  • Comment Visibility

    • There are two toggle fields, one for guests and the other for contractors.

    • If a field is enabled that user type will be able to see that comment.

    • NOTE: Guests must have access rights to Work Record information to be able to view the comments.

  • Comment Removal

    • Administrators are able to delete/inactivate other users' comments.

      • Admins also have the capability to view inactivated comments and restore them if needed.

    • Users can delete/inactivate their own comment, but can not restore them.