TreeKeeper 7 Retirement Information

TreeKeeper 7 Suite Retirement | August 30th, 2021

Dear valued TreeKeeper clients,

The deadline is quickly approaching.  TreeKeeper 7, TreeKeeper Mobile, and MyTreeKeeper will no longer be available after August 30th, 2021. 

TreeKeeper 8 is already available to you.  Please act now!

If your team has been using TreeKeeper 7, their email addresses are not available to us, and they will not receive this message.  Please forward this correspondence to all team members that may be affected within your organization.

What to do next:

If you are a Manager – Make certain all of your employees know the change is coming and are comfortable using TreeKeeper 8 to accomplish their designated tasks. We are here to assist!  If there are any questions, or if your team members require assistance, we are here to help!

If you are an Administrator – Make sure you have access to TreeKeeper 8 and know how to accomplish your daily work.   Please reach out to TreeKeeper support if you need assistance.

If you are a Team Lead – Make sure you and your crews can log into TreeKeeper 8, have access to the correct Layers (if applicable), have the proper Roles and Permissions, are members of any custom Groups, and know how to contact TreeKeeper support if they need assistance.

All Field Staff- Be sure you can log in to TreeKeeper 8 and how to contact TreeKeeper support if you need assistance. TreeKeeper 8 has certain “permissions” restrictions that do not exist in TreeKeeper 7.  If you are not able to access tools in TK8 that you could access in TK7, just give us a call.  We can make any necessary adjustments you may need.

Invoicing Contact – Nothing should change for you.  I am your contact, please call or email me with questions: Jim Kozak , jim.kozak@davey.com, 330-612-1225 .

If you have received this email, please also forward it to your colleagues within your organization.  We are hopeful that no users are left out of the loop!

Resources:

TreeKeeper support: treekeepersupport@davey.com | 800-828-8312 Ext. 4857

  • How to access TreeKeeper 8 from TreeKeeper 7: here

  • Understanding Groups: here

  • Understanding Permissions: here

I will continue to provide updates as the end of August approaches.  I encourage you to call or email me directly with any questions. Jim Kozak 330-612-1225, jim.kozak@davey.com.