Inaccuracies while connecting to the Internet via Wi-Fi
At times while working with TreeKeeper out in the field, you may have a non-mobile device using an available Wi-Fi signal (via mobile hotspot or otherwise) for your Internet connection. We strongly discourage relying on Wi-Fi for your Internet connection while in the field as this can cause inconsistencies with the locational data being used to track your current location. This is due to a number of reasons including different devices relying on different technologies/services such as using an estimated location based on your IP address (which could be anywhere from a few to hundreds of miles away from your actual location).
For using TreeKeeper out in the field, we recommend choosing a mobile device with Cellular connectivity (via a carrier having the best coverage in your area). Keep in mind that location accuracy, no matter what device is capturing the GPS signal, requires a pretty clear view of the southern sky for best pefromance. While using a mobile device connected to the Internet via cellular connection, it is recommended to leave Wi-Fi turned on which will accentuate location identification accuracy.
General location inaccuracy
Making sure Precise Location is enabled for the browser you’re using on your mobile device is an important step in improving location accuracy while using TreeKeeper.
Apple devices
Settings > Privacy & Security > Location Services
Scroll down and find the browser you use to access TreeKeeper
Toggle Precise Location on
More information for Apple devices can be found here: https://support.apple.com/en-us/HT207092
Android devices
Touch and hold on the icon of the app you use to access TreeKeeper
Tap on the App info icon 🛈
Permissions > Location
Make sure location is enabled and Use Precise Location is on
More information for Android devices can be found here: https://support.google.com/accounts/answer/6179507?hl=en&ref_topic=7189122#