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At times, the Follow Me or Center Me buttons, often called Location Services, may be disabled and shown as a greyedgrayed-out buttonbuttons.

In most cases, this is because we have disabled the location services are disabled on the your device. Please see the steps below to re-enable it:

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For PC users:

  • In the URL bar, location locate the “View site settings buttoninformation” button directly to the left of the URL.

  • Enable the location option“Location”.

  • Reload the website.

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For Apple iOS users:

For iOS Safari users:

  • While viewing TreeKeeper in Safari, select the “aA” icon in the Address Bar.

  • Select “Website Settings”

  • Scroll down and select “Location”

  • Set Location to “Allow”

  • Select Done.

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Having trouble with the accuracy of your location?

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