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Info

To review all of the settings associated with setting up a user account, see User Account Settings.

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Password / Account Reset

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Occasionally, a user may forget their password. In such cases, you can send them a password or account reset.

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Password Reset – Sends an email with a link to TreeKeeper. The user will have to answer their security questions before creating a new password.

Account Reset – Best to use if the user has not yet set up their account or forgot their security questions. Sends an email with a temporary password. Upon logging in with their username (case sensitive) and the temporary password, they’ll be required to set new security questions before creating a new password.

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Delete / Reactivate User

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In order to revoke access to TreeKeeper, use the 'X' button within the Actions column. Upon deleting a user, they will not be able to log in, and thus cannot view the data, make edits, or download data. With that said, the account is not deleted but rather is deactivated. The data associated to that account will be preserved. That way you can still see the sites last changed by that user, work records created by that user, etc.

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