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Managing user accounts is restricted to administrative admin-level users. Only Admins will see an “Admin Center” button available in the left-hand toolbar in the sidebar on the full desktop mode. |
The Admin Center’s User Management section is where we you can add, edit, and remove user access to the system as well as force a reset of a users password or account security questions/answers.
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Add / Edit a User
To add a user account, we’ll use the ‘+' start by clicking the 
button located at the bottom of the main User Management form as shown below.
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To edit a user user’s account we’ll select , click the Edit button as shown here:
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within the Actions column.
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Adding or editing a user account will allow you to customize the users overall system access rights along with granting them privileges to specific data layers and features.
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To review all of the settings associated with setting up a user account, please click: see User Account Settings. |
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Password / Account Reset
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Occasionally, a user may forget their password making it difficult for them to log in. In such cases, we’re able to initiate either you can send them a password or account reset for them. A password reset will provide them .
Password Reset – Sends an email with a link to TreeKeeper where they will . The user will have to answer their security questions . If successful they will be able to change their password. If, however, they forget their answers, we can use an account reset. Sending an account reset will provide them with a temporary password, and upon logging inbefore creating a new password.
Account Reset – Best to use if the user has not yet set up their account or forgot their security questions. Sends an email with a temporary password. Upon logging in with their username (case sensitive) and the temporary password, they’ll be required to set new security questions and answers as well as before creating a new password.
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Delete / Reactivate User
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In order to revoke access to the system, our last button is used to deactivate their account. The user TreeKeeper, use the 'X' button within the Actions column. Upon deleting a user, they will not be able to log in, and thus cannot view the data, make edits, or download any data while deactivated. If we accidentally remove someone or need to restore someone’s account, they remain in the list with an inactive status. To view and be able to restore these, check the box In the upper right of the main form labeled ‘Show Inactive Users?’. This will show the deactivated accounts for restoration if needed.
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data. With that said, the account is not deleted but rather is deactivated. The data associated to that account will be preserved. That way you can still see the sites last changed by that user, work records created by that user, etc.
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If you need to need to reactivate someone’s account, check the ‘Show Inactive Users?’ box In the top-right corner of the User Management form. This will include deactivated accounts in the list, allowing you to find the user you want to reactivate and click ‘Reactivate User’ within the Actions column.
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