Managing user accounts is restricted to administrative level users. Only Admins will see an “Admin Center” button available in the left-hand toolbar in full desktop mode.
The Admin Center’s User Management section is where we can add, edit, and remove user access to the system as well as force a reset of a users password or account security questions/answers.
Add / Edit a User
To add a user account, we’ll use the ‘+' button located at the bottom of the main form as shown below.
To edit a user account we’ll select the Edit button as shown here:
Adding or editing a user account will allow you to customize the users overall system access rights along with granting them privileges to specific data layers and features.
To review all of the settings associated with setting up a user account, please click: User Account Settings
Password / Account Reset
Occasionally, a user may forget their password making it difficult for them to log in. In such cases, we’re able to initiate either a password or account reset for them. A password reset will provide them a link to TreeKeeper where they will answer their security questions. If successful they will be able to change their password. If, however, they forget their answers, we can use an account reset. Sending an account reset will provide them with a temporary password, and upon logging in, they’ll be required to set new security questions and answers as well as a new password.
Remove a User
In order to revoke access to the system, our last button is used to deactivate their account. The user will not be able to log in, make edits, or download any data while deactivated. If we accidentally remove someone or need to restore someone’s account, they remain in the list with an inactive status. To view and be able to restore these, check the box In the upper right of the main form labeled ‘Show Inactive Users?’. This will show the deactivated accounts for restoration if needed.
To review all of the adjustable settings for each individual users account, please click: User Account Settings