Priority List Management

Priority List Management in the Admin Center is where you can view, add, edit, or delete the list values for the Priority field of Calls and Work Records.

To edit or delete a list value, you can use the buttons located in the Actions column.

Open

To add a new list value, click the button at the bottom of the window, give the priority a name, and click Save.

Open

For more information on creating Calls or Work Records, see the following: Calls Overview & Work Overview.